ACCESS Bank Plc says it has grown its customer base to over 42 million.
The Group Managing Directing, Herbert Wigwe, disclosed this during the bank’s 2021 investment and engagement forum tagged ‘Realigning for growth’ which held virtually on Tuesday.
He said due to multiple accounts opened by some
customers, the bank’s account holders rose to 46 million.
“Our retail banking business has grown consistently across all income lines, driven by strong focus on consumer lending, payments and remittances, digitisation of customer journeys, and customer acquisition at scale,” he said.
He said the bank was also
USSD (*901#) users, while unique users on the mobile app platform was 9.5 million, he said.
While speaking about investment opportunities in Nigeria and Africa, he said the bank would to capture these opportunities by transitioning to a Holdco structure.
“Through this reorganisation, we will create new product revenues without taking additional risk for the enterprise, ensure diversification of earnings, and support outside of Africa expansion,” he said.
According to him, the Holdco structure would consist of the Access Bank Group, payment business, consumer lending & agency banking, and insurance brokerage.
He said the insurance subsidiary would adopt a dynamic and creative approach to deliver valueadded services focused to meet customer insurance needs.
