Telus spokesperson Liz Sauvé says that their team found that a beaver chewed through the fiber cables in multiple areas which caused the internet to stop working at 4AM on Saturday.
“Our team located a nearby dam, and it appears the beavers dug underground alongside the creek to reach our cable, which is buried about three feet underground and protected by a 4.5-inch thick conduit. The beavers first chewed through the conduit before chewing through the cable in multiple locations,” a Telus statement said.
It’s alleged that the beavers were using some of the fiber cables to create their homes and dams.
The Telus crews were able to get their equipment to the location and restore service by 3pm on Sunday. The cell phone service was still spotty while crews worked on additional repairs.